Returns and Exchanges
ONLINE RETURN POLICY
*Please note, we have recently updated our online return policy. All items purchased after June 10, 2019 are subject to these changes.
You may return any unworn merchandise with tags attached for a full refund within 14 days of receipt and for exchange or online credit within 30 days of receipt. Returns will not be accepted after 14 days and exchanges after 30 days.
Styles marked as final sale are not eligible for refund. This includes all items purchased during Black Friday, Cyber Monday, End of Season Sale Promotions and the Archive Sale.
No price adjustments on Black Friday, Cyber Monday, End of Season Sale or Archive Sale items.
Digital gift cards cannot be redeemed in-store or returned.
If your purchase was made at one our retail locations, you must return your item(s) in-store. Please reference your receipt for BLDWN’s in-store return policy.
INTERNATIONAL ONLINE RETURN POLICY
If you are returning unworn merchandise from outside of the United States, please complete the Online Return & Exchange Form and mail the item(s) to the following address:
6601 College Blvd
ONLINE EXCHANGE POLICY
If you’d like to exchange your item(s) for a different size or style, please complete the Exchange/Return Form on the right. You will be notified within one business day if your request cannot be completed.
START A RETURN OR EXCHANGE (US CUSTOMERS)
Complete the Return/Exchange Form on the right.
Email us at firstname.lastname@example.org for further assistance.
If you requested a refund, we will send a confirmation email once your request has been processed. Please allow 3-5 business days from the time the return was processed to reflect on your bank statement.
For all additional inquiries, Email us at email@example.com.