Location

Position

Department

Application Deadline

Dallas

Part-Time Sales Associate

Retail

POSITION SUMMARY: The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales.

PRIMARY ACCOUNTABILITIES

●      Set personal sales goal with General Manager and achieve personal goal while supporting goals of Management team.

●      Foster relationships with Sales Team.

●      Build positive team relationships.

●      Handle any customer service issues in a positive manner.

●      Ensure the security and privacy of all customer information.

●      Greet customers in a timely professional and engaging manner.

●      Incorporate product knowledge in the selling process.

●      Provide the best customer service possible.

●      Build lasting relationships.

●      Promote the brand by informing clients of any sales or upcoming events.

●      Consistently follow up on sales and customer service issues.

●      Assist and delegate general housekeeping duties.

●      Provide stock support when necessary including facilitating transfers and holds.

●      Actively grow client book and share feedback with General Manager

●      Consistently seek new trend and product knowledge.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

● Provides timely and constructive feedback to supervisor.

● Receives feedback in an open and receptive manner.

● Takes ownership of self development.

● Drive store volume and enhance customer experience with a focus on education.

● Consistently seek new trend and product knowledge.

● Participate in product knowledge and sales training seminars regularly.

● Receptive to feedback and able to modify as necessary.

POSITION REQUIREMENTS

● A combination of education and experience sufficient to successfully perform essential functions of the job.3-5 years retail experience.

● Strong verbal and written skills.

● Ability to communicate effectively in order to relay product knowledge and services.

● Strong eye for fashion.

● Ability to perform effective selling techniques to achieve sale and repeat business.

● Basic computer skills.Retail math knowledge.

● Physical requirements: lift /carry/move 40 lbs minimum including fixtures and Product.

● Ability to work a flexible schedule including holidays, overnights, weekends...Ability to actively work the sales floor.

● Advanced knowledge of the contemporary market.

● Ability to demonstrate excellent leadership experience.

● Excellent communication skills.

● Clienteling experience.

● Computer literate.Retail Pro experience or similar POS system knowledge a plus.

Apply

Kansas City

Key Holder (Standard Style)

Retail

POSITION SUMMARY

The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales.

PRIMARY ACCOUNTABILITIES

●       Set personal sales goal with General Manager and Director of Retail and achieve personal goal while supporting goals of Management team.

●       Open the store or close the store.

●       Foster relationships with Sales Associates/Support Staff and assist in training them by education on process, tools, and technology.

●       Build positive team relationships.

●       Demonstrate ownership, accountability and initiative

●       Handle any customer service issues in a positive manner.

●       Ensure the security and privacy of all customer information.

●       Greet customers in a timely professional and engaging manner.

●       Incorporate product knowledge in the selling process.

●       Provide the best customer service possible.

●       Build lasting relationships.

●       Promote brand by informing customers of clients of any sales or upcoming Events.

●       Consistently follow up on sales and customer service issues.

●       Assist and delegate general housekeeping duties.

●       Provide stock support when necessary including facilitating transfers and holds.

●       Consistently seek new trend and product knowledge.

 POSITION REQUIREMENTS (which support the Essential Functions so noted above)

●       3 to 5 years retail experience preferred working in a sales environment with a focus on clienteling.

●       Knowledge of the contemporary market.

●       Excellent communication and interpersonal skills required.

●       Computer literate.

Apply

Los Angeles

Part Time Sales Associate

Retail

POSITION SUMMARY: The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales.

PRIMARY ACCOUNTABILITIES

●      Set personal sales goal with General Manager and achieve personal goal while supporting goals of Management team.

●      Foster relationships with Sales Team.

●      Build positive team relationships.

●      Handle any customer service issues in a positive manner.

●      Ensure the security and privacy of all customer information.

●      Greet customers in a timely professional and engaging manner.

●      Incorporate product knowledge in the selling process.

●      Provide the best customer service possible.

●      Build lasting relationships.

●      Promote the brand by informing clients of any sales or upcoming events.

●      Consistently follow up on sales and customer service issues.

●      Assist and delegate general housekeeping duties.

●      Provide stock support when necessary including facilitating transfers and holds.

●      Actively grow client book and share feedback with General Manager

●      Consistently seek new trend and product knowledge.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

● Provides timely and constructive feedback to supervisor.

● Receives feedback in an open and receptive manner.

● Takes ownership of self development.

● Drive store volume and enhance customer experience with a focus on education.

● Consistently seek new trend and product knowledge.

● Participate in product knowledge and sales training seminars regularly.

● Receptive to feedback and able to modify as necessary.

POSITION REQUIREMENTS

● A combination of education and experience sufficient to successfully perform essential functions of the job.3-5 years retail experience.

● Strong verbal and written skills.

● Ability to communicate effectively in order to relay product knowledge and services.

● Strong eye for fashion.

● Ability to perform effective selling techniques to achieve sale and repeat business.

● Basic computer skills.Retail math knowledge.

● Physical requirements: lift /carry/move 40 lbs minimum including fixtures and Product.

● Ability to work a flexible schedule including holidays, overnights, weekends...Ability to actively work the sales floor.

● Advanced knowledge of the contemporary market.

● Ability to demonstrate excellent leadership experience.

● Excellent communication skills.

● Clienteling experience.

● Computer literate.Retail Pro experience or similar POS system knowledge a plus.

Apply

Kansas City

Part-Time Sales Associate (BLDWN Market)

Retail

POSITION SUMMARY: The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales.

PRIMARY ACCOUNTABILITIES

●      Set personal sales goal with General Manager and achieve personal goal while supporting goals of Management team.

●      Foster relationships with Sales Team.

●      Build positive team relationships.

●      Handle any customer service issues in a positive manner.

●      Ensure the security and privacy of all customer information.

●      Greet customers in a timely professional and engaging manner.

●      Incorporate product knowledge in the selling process.

●      Provide the best customer service possible.

●      Build lasting relationships.

●      Promote the brand by informing clients of any sales or upcoming events.

●      Consistently follow up on sales and customer service issues.

●      Assist and delegate general housekeeping duties.

●      Provide stock support when necessary including facilitating transfers and holds.

●      Actively grow client book and share feedback with General Manager

●      Consistently seek new trend and product knowledge.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

● Provides timely and constructive feedback to supervisor.

● Receives feedback in an open and receptive manner.

● Takes ownership of self development.

● Drive store volume and enhance customer experience with a focus on education.

● Consistently seek new trend and product knowledge.

● Participate in product knowledge and sales training seminars regularly.

● Receptive to feedback and able to modify as necessary.

POSITION REQUIREMENTS

● A combination of education and experience sufficient to successfully perform essential functions of the job.3-5 years retail experience.

● Strong verbal and written skills.

● Ability to communicate effectively in order to relay product knowledge and services.

● Strong eye for fashion.

● Ability to perform effective selling techniques to achieve sale and repeat business.

● Basic computer skills.Retail math knowledge.

● Physical requirements: lift /carry/move 40 lbs minimum including fixtures and Product.

● Ability to work a flexible schedule including holidays, overnights, weekends...Ability to actively work the sales floor.

● Advanced knowledge of the contemporary market.

● Ability to demonstrate excellent leadership experience.

● Excellent communication skills.

● Clienteling experience.

● Computer literate.Retail Pro experience or similar POS system knowledge a plus.

Apply

Kansas City

Part-Time Sales Associate (Standard Style)

Retail

POSITION SUMMARY: The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales.

PRIMARY ACCOUNTABILITIES

●      Set personal sales goal with General Manager and achieve personal goal while supporting goals of Management team.

●      Foster relationships with Sales Team.

●      Build positive team relationships.

●      Handle any customer service issues in a positive manner.

●      Ensure the security and privacy of all customer information.

●      Greet customers in a timely professional and engaging manner.

●      Incorporate product knowledge in the selling process.

●      Provide the best customer service possible.

●      Build lasting relationships.

●      Promote the brand by informing clients of any sales or upcoming events.

●      Consistently follow up on sales and customer service issues.

●      Assist and delegate general housekeeping duties.

●      Provide stock support when necessary including facilitating transfers and holds.

●      Actively grow client book and share feedback with General Manager

●      Consistently seek new trend and product knowledge.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

● Provides timely and constructive feedback to supervisor.

● Receives feedback in an open and receptive manner.

● Takes ownership of self development.

● Drive store volume and enhance customer experience with a focus on education.

● Consistently seek new trend and product knowledge.

● Participate in product knowledge and sales training seminars regularly.

● Receptive to feedback and able to modify as necessary.

POSITION REQUIREMENTS

● A combination of education and experience sufficient to successfully perform essential functions of the job.3-5 years retail experience.

● Strong verbal and written skills.

● Ability to communicate effectively in order to relay product knowledge and services.

● Strong eye for fashion.

● Ability to perform effective selling techniques to achieve sale and repeat business.

● Basic computer skills.Retail math knowledge.

● Physical requirements: lift /carry/move 40 lbs minimum including fixtures and Product.

● Ability to work a flexible schedule including holidays, overnights, weekends...Ability to actively work the sales floor.

● Advanced knowledge of the contemporary market.

● Ability to demonstrate excellent leadership experience.

● Excellent communication skills.

● Clienteling experience.

● Computer literate.Retail Pro experience or similar POS system knowledge a plus.

Apply

Kansas City

Part-Time Sales Associate (BLDWN Men's Shop)

Retail

POSITION SUMMARY: The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales.

PRIMARY ACCOUNTABILITIES

●      Set personal sales goal with General Manager and achieve personal goal while supporting goals of Management team.

●      Foster relationships with Sales Team.

●      Build positive team relationships.

●      Handle any customer service issues in a positive manner.

●      Ensure the security and privacy of all customer information.

●      Greet customers in a timely professional and engaging manner.

●      Incorporate product knowledge in the selling process.

●      Provide the best customer service possible.

●      Build lasting relationships.

●      Promote the brand by informing clients of any sales or upcoming events.

●      Consistently follow up on sales and customer service issues.

●      Assist and delegate general housekeeping duties.

●      Provide stock support when necessary including facilitating transfers and holds.

●      Actively grow client book and share feedback with General Manager

●      Consistently seek new trend and product knowledge.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

● Provides timely and constructive feedback to supervisor.

● Receives feedback in an open and receptive manner.

● Takes ownership of self development.

● Drive store volume and enhance customer experience with a focus on education.

● Consistently seek new trend and product knowledge.

● Participate in product knowledge and sales training seminars regularly.

● Receptive to feedback and able to modify as necessary.

POSITION REQUIREMENTS

● A combination of education and experience sufficient to successfully perform essential functions of the job.3-5 years retail experience.

● Strong verbal and written skills.

● Ability to communicate effectively in order to relay product knowledge and services.

● Strong eye for fashion.

● Ability to perform effective selling techniques to achieve sale and repeat business.

● Basic computer skills.Retail math knowledge.

● Physical requirements: lift /carry/move 40 lbs minimum including fixtures and Product.

● Ability to work a flexible schedule including holidays, overnights, weekends...Ability to actively work the sales floor.

● Advanced knowledge of the contemporary market.

● Ability to demonstrate excellent leadership experience.

● Excellent communication skills.

● Clienteling experience.

● Computer literate.Retail Pro experience or similar POS system knowledge a plus.

Apply

Kansas City

General Manager ( Legends Outlet)

Retail

POSITION SUMMARY

The purpose of this GM position is to supervise the staff, oversee all sales, and manage operations for an individual location.

PRIMARY ACCOUNTABILITIES

Customer Service

● Leads by example by providing quality customer service

● Coaches the team on discretionary services and client relations

● Acts in the best interest of the customer

● Delivers above and beyond service

● Drive store volume and enhance customer experience with a focus on education.

● Greet customers in a timely professional and engaging manner.

● Incorporate product knowledge in the selling process.

● Demonstrate ownership, accountability and initiative.

● Handle any customer service issues in a positive manner; consistently follow up on sales and

customer service issues.

● Ensure the security and privacy of all customer information.

● Promote brand by informing customers of clients of any sales or upcoming

events.

● Work with Retail Director to plan and implement in store events and promotions.


ESSENTIAL FUNCTIONS/ KEY COMPETENCIES

● Delivers performance counseling

● Provides timely and constructive feedback to associates.

● Receives feedback in an open and receptive manner.

● Takes ownership of self-development.

● Drive store volume and enhance customer experience with a focus on education.

● Consistently seek new trend and product knowledge.

● Conduct product knowledge and sales training seminars regularly.


SCOPE

● Actively manage clients by monitoring each Sales Associate’s client book and making

● suggestions on client development and retention.

● Able to identify talent and develop others

● Can self-assess and course correct.

● Receptive to feedback and able to modify as necessary.

● Develops and executes strategies to drive business and comp LY sales.

● Operates business profitably and minimize potential for loss

● Utilizes sound systems and routines to maximize payroll efficiency.

● Ensure individual store goal is met and customer service remains paramount; this includes

full Profit and Loss responsibility, overseeing controllable expenses, and suggesting cost saving measures.

PRIMARY TASKS & DUTIES

● Prioritizes workload to maximize efficiency and minimize impact on customer experience.

● Seeks creative solutions to challenges.

● Maintains a healthy work environment for team.

● Interfaces with all levels of management and associates in a manner that promotes learning
and mutual respect

● Oversee stock including monitoring transfers and holds and ensuring proper SKU levels.

● Conduct weekly team meetings in store and individual one-on-ones with team members

regularly.

● Conduct Year End Employee Review and provide feedback to Retail Director.

● Monitor individual employee’s objectives and progress to ensure success throughout the

year.

● Delegate general housekeeping duties.

● Support Retail Director in participating in weekly / monthly meetings.

● Create weekly schedules for the Sales Associates and Assistant Store Manager to be approved by the Retail

Director.

● Work with the Buyer and Retail Director for OTB and assist in ordering responsibilities for individual location

● Foster Teamwork and Develop Partnerships

● Build positive team relationships.

● Ensures a positive work environment through recognition and motivation

● Resolves personnel concerns fairly and in a timely fashion.

● Serves as a business partner to Visual Merchandise Manager, Retail Director and Owners and

● supports new initiatives.

● Interfaces with all levels of management and associates in a manner that promotes learning

and mutual respect

● Build positive team relationships.

● Document any employee issues and report them to Retail Director

POSITION REQUIREMENTS

● 5+ years retail management experience.

● Strong verbal and written skills.

● Ability to communicate effectively in order to relay product knowledge and services.

● Strong eye for fashion.

● Ability to perform effective selling techniques to achieve sale and repeat business.

● Basic computer skills.

● Effective management skills.

● Retail math knowledge.

● Physical requirements: lift /carry/move 40 lbs. minimum including fixtures and product.

● Ability to work a flexible schedule including holidays, overnights, weekends…

● Ability to actively supervise the sales floor.

● Advanced knowledge of the contemporary market.

● Ability to demonstrate excellent leadership experience.

● Excellent communication skills.

● Client building and relations experience.

● Computer literate.

● Retail Pro experience or similar POS system knowledge a plus.

Apply

Kansas City

Associate Manager (Legends Outlet)

Retail

Core Accountabilities:

● Support the General Manager and Assistant General manager by executing all company initiatives, upholding store standards, following operational guidelines, and

● Possess an innovative and entrepreneurial mindset, utilize all tools/support provided through the framework of the BALDWIN business while creating compelling ways to elevate client experience to drive store results. ● Drive sales by delivering industry-leading service, connecting with our clients, styling and wardrobing each client based on their lifestyle while building sales and long lasting relationships.

● Exemplify an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.

● Demonstrate a client centric mindset by engaging clients in a genuine way, connecting through community, going above and beyond to exceed expectations.

● Exhibit behavior that respects the diverse background, experience, and cultural differences of others.

● Embody honesty, integrity, and loyalty while exuding a high level of personal standards and self-motivation to achieve their personal best on a daily basis.

● Be part of the local community. Know your neighborhoods: the events, artists, local influencers and style-makers. Bring the local community into the BALDWIN community.

● Strong multi-tasker and resourceful, jumping into any activity as needed to lead and grow the business.

● Utilize knowledge and skills garnered from fit sessions, product training, and corporate direction to elevate client experience.

● Have a strong, stylish, inspired personal appearance, and maintain the high visual standards of our store.

● Lead the team by being thoughtful, inquisitive, and bold; they ask meaningful questions, listen intently, inspire change, learn from others.

● Outgoing, passionate, deliberate, friendly, helpful, and always willing to serve others. Customer Experience

● Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development.

● Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed.

● Ensure store teams receive customer service & product knowledge training to strengthen selling skills. People & Development

● Assist in the facilitation of in-store product and development training sessions, where needed, to develop the ability and knowledge of both individuals and the overall team.

● Coach and mentor staff to achieve optimal results.

● Maintain employee attitude and morale by recognizing co-worker’s performance and service; inspire employees so that each person contributes to the productivity of the store.

● Coach and develop staff and administer disciplinary actions when needed. Minimum Candidate Qualifications:

● 1-2 years of experience in a high end, client facing position such as retail, hospitality, or the service industry. Retail, High-end fashion, or Boutique preferred.

● Candidates must possess a positive, high-energy, friendly, outgoing and engaging personality.

● Must demonstrate strong verbal and written communication skills allowing for effective communication with clients in and out of the retail location, as well as with the corporate support teams.

● Retail Operations knowledge including: sales, building clientele, customer service, merchandising, inventory control, store budget preparation and loss prevention.

● Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintaining store cleanliness, will participate in those tasks when additional support is needed.

● The ability to learn technology and interact with our retail POS system, google docs, and email. RetailPro experience is a bonus. ● Ability to work a flexible schedule, including nights, weekends, and holidays, to meet the needs of the business. Physical Demands:

● Continually able to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention.

● Ability to reach overhead, bend, squat, kneel, and carry product for a short distance (up to 25-50 pound) necessary for customer service, inventory re-stock, and store merchandising.

● Ability to maneuver around sales floor, back room and office areas with ease.

● Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean.

● Comfortable climbing ladders and using a step stool Compensation:

● The successful candidate will enjoy a competitive BALDWIN compensation package which may include short and/or long term incentives, clothing allowance, and merchandise discount, medical/dental benefits, 401k, in addition to hourly wages and a bonus structure based off store performance.

Apply

Kansas City

Assistant General Manager (Legends Outlet)

Retail

POSITION SUMMARY The purpose of this position is to directly support the Store Manager through training, operations, stock management, and driving store volume. . PRIMARY ACCOUNTABILITIES Customer service

● Leads by example by providing quality customer service.

● Coaches the team on discretionary services and clienteling.

● Acts in the best interest of the customer and consistently follow up on sales and customer service issues.

● Delivers above and beyond service.

● Drive store volume and enhance customer experience with a focus on education.

● Great customers in a timely professional and engaging manner.

● Incorporate product knowledge in the selling process. ● Demonstrate ownership, accountability and initiative.

● Handle any customer service issues in a positive manner.

● Ensure the security and privacy of all customer information.

● Promote brand by informing customers of clients of any sales or upcoming

● Events and work with General Manager and Retail Director to plan and implement in store events and promotions. People Development

● Delivers performance counseling as needed.

● Provides timely and constructive feedback to Sales Associates and Keyholders.

● Receives feedback in an open and receptive manner.

● Takes ownership of self development.

● Performs division of responsibilities with competence and minimal supervision.

● Actively manage clienteling by monitoring each Sales Associate’s client book and make suggestions on client development and retention.

● Consistently seek new trend and product knowledge. Drive and Produce Results

● Can self assess and course correct

● Receptive to feedback and able to modify as necessary.

● Trains the Standard way of Excellence and holds team accountable to the Standard Way of Excellence.

● Develops and executes strategies to drive business and comp LY sales.

● Maintains a visually enticing store that is neat, clean, and organized.

● Report sales and analysis as requested. Communication

● Prioritizes workload to maximize efficiency and minimize impact on customer experience. ● Seeks creative solutions to challenges.

● Maintains a healthy work environment for team.

● Interfaces with all levels of management and associates in a manner that promotes learning and mutual respect.

● Assist the General Manager in scheduling Sales Associates.

● Oversee stock including monitoring transfers and holds and ensuring proper SKU levels. ● Delegate general housekeeping duties. Decision Making

● Support General Manager in participating in weekly meetings. ● Monitor each employee’s progress in General Manager’s absence and make suggestions to the General Manager for areas of improvement.

● Make qualified and quantified suggestions for the buy in consultation with the General Manager.

● Help recruit sales talent.

● Set personal sales goals for employees with General Manager and Director of Retail and achieve personal goal while supporting goals of Management team.

● Supervise physical inventory twice a year with General Manager.

● Foster Teamwork and Develop Partnerships

● Build positive team relationships.

● Ensures a positive work environment through recognition and motivation

● Resolves personnel concerns fairly and in a timely fashion

● Supports new initiatives.

● Document any employee issues and report them to Retail Director in consultation with General Manager. POSITION REQUIREMENTS

● BS/BA degree or equivalent combination of education and experience sufficient to successfully perform essential functions of the job.

● 1 to 2 years in retail management or 3-5 years retail sales experience with proven track record of additional responsibility and training.

● Advanced knowledge of the contemporary market.

● Ability to demonstrate excellent leadership experience. ● Clienteleling experience.

● Computer literate.

● Retail Pro experience or similar POS system knowledge a plus.

● Strong eye for Fashion

● Physical Requirements: lift/carry/move 40lbs minimum including fixtures and product

● Ability to actively engage the sales floor

● Must be able to work a flexible schedule including holidays and weekends.

Apply

Personal information